Tag Archive for: #customerexperience

Use the powers of innovation to build and improve your IT Services

How the basics behind innovations can help you in multiple ways to deliver a great IT product or Service.

5 CX Tips for DevOps Engineers (and their product owners)

5 tips and easy habbits to start improving your customers experience

The two questions towards working more effective and efficient

We usually tend to start working harder and more hours to get things done and of our plates. And guess what… It seldom works….

Saving Cost by reducing waste in IT Services

When we talk about “waste”, it is usually related to “production-like” processes. There the TIMWOODS principles of waste are very recognizable.

If we look at IT services, things might not be so clear as in production processes, but there is very likely waste in there too… This waste impacts you, your budget and your consumers.